frequently asked questions

Q.: Which files do I have to save when doing a back-up?

A.: There's just one single file that holds all your data, be it QSO data or award data. The name of the file is LUX_LOG.DB.

If you use the contest module, you will also need to back-up CONTEST.DB

In order to keep your configuration settings, take a back-up of LUX_LOG.INI. If you received a registration key, add LUX_LOG.PWD to the list.

Q.: What do I need to do to register, what does it mean and how much does it cost?

A.:Check the Help/Generate registration key section in the manual for detailed information.

Following the given instructions, you will then need to tell me your first and last name and your call-sign. Additionally, I'm interested in knowing the type of your operating system and screen resolution. The later two are for my personal use only. In return, you receive an archived file (LUX_LOG.RAR) which includes LUX_LOG.PWD. This file has to be extracted into your LL folder.

It means for you that the UNKNOWN user gets removed from the start-up screen and it means for me that I know who is using LL. I think that's a justified relationship. Furthermore, if a registered user has a problem, I can judge from the version he uses if the problem has been fixed. Of course, you should keep me informed when you switch to another version.

Registering your version of LL is free of charge, as LL is.

People who want to use older versions of LL than the current one will not get a registration file.

To simplify the registration process, please fill-in this form.

Q.: After having applied for registration, I received a file called LUX_LOG.RAR. I copied the file into my LL folder but my name and call-sign do not appear at start-up time?

A.:That's a correct behaviour of LL. You forgot to unpack the file LUX_LOG.RAR with includes the registration file LUX_LOG.PWD.

In order to unpack this file, use WinRAR.

Q.: When using screen resolutions above 800x600 pixels, my standard entry screen is covered on the right hand side with log-data and I can not see all the fields?

A.:Check your Windows screen settings. You are most likely using the "large fonts" setting. Switch to "small fonts" and the entry window will appear correctly.

Q.: I'm a new user and whenever I start LL, I get that yellow screen for a long time?

A.: Because you are an unregistered user, LL will display this information screen for 15s. After you have registered and you have received your registration file, LL will start with normal speed.

Q.: I get an "integrity constraint violation" error.

A.: If the error message shows up right after you want to save QSO data, it's most likely that you either did not define a log-book or you defined a log-book but you did not activate it.

Read the Lux-Log Quickstart instructions in the help file. Since your database data might be in an unknown state, best would be to uninstall LL and reinstall from scratch, then carefully follow the instructions given in the help file.